![]() ![]() Determine acceptability of passport quality.Check data on passport using optical character reader.Responsible for adherence to internal controls procedures at all times.Change foils/ribbons on book printers as directed.Operate computer equipment, including passport printers, and being responsible for the care of this equipment.Prioritize work (i.e., expedited applications and early departures, regular batches).Review printed passport books for errors and quality.Remove or reject applications and passport books with errors.Review application information and print passport books using passport printers.Review application information for errors.Responsible for control and accountability of all passport books received and returned.Enter information from application into data fields with great accuracy.Review document image from PRISM for quality.Review photo image quality for passport acceptability.Review TDIS photo images for correct alignment.Electronically rescan questionable document image in PRISM for acceptability.Electronically rescan questionable photo image for passport acceptability.Electronically image capture (scan) and organize applications.Operate computer equipment including Image Trac Scanner.Prepare applications for scanning through PRISM.Determine the “Attention: To” mail and distributing it to proper location.Pack quality checked applications for shipment to permanent file.Receive, sort, deliver, process and log regular and expedited postal mail.Verify batch count and review passport applications, monies, checks, early departures, and postage.Pull and prepare applications for scanning and processing through TDIS-PD.Prioritize applications by creating appropriate batches for routing and expedited applications.Verify that all applications are included and fees are correct.Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. May involve performing cashiering duties on occasion. Insert and retrieve application packages from file cabinets. Ability to follow pre-set pattern for document sequencing. Must be able to perform quality checks for standard fee information on individual applications. Utilizes the current TDIS-PD and PRISM computer operating systems to include document preparation, creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Operates various office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Under the direct supervision of the Contract Management Team, performs various clerical and repetitive manual functions. How would you like to be a part of a team that produces the most important travel document in the world, the US Passport! Passport Support Associate- Chicago Passport Agency ![]()
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